Good Social Marketing Karma!

So, I’m here in Waikiki, Hawaii, for 10 days with Scott and his family, and I’ve just caused and experienced a real-time case study of the power of online networking and social media marketing.  

Scott helped me download TweetDeck this morning (see previous post!) and now I’m able to see the big conversation in what everyone I’m following is saying.  KrisColvin posted a mini-rant, “I want to quit my job. I HATE dealing with WordPress. Never have I wasted so much design energy, for nothing!!!”  Ten seconds later, “I am going to design the single, most usable WordPress theme on this planet & get someone to develop it, and BE DONE with insanity forever!!” 

When she said “develop it,” I’m all over it for the team at Blackbox Technologies because that’s exactly what they do… cranking out a ton of awesome WP themes.  Within 10 more seconds, I have her and Scott connected on Twitter and exchanging emails with her researching Blackbox’s web site to confirm the validity of what they can do for her. 

The incredible part of all this… potential new business for Blackbox in under 60 seconds via Wendistry.  That’s the power of social media marketing!  And, the lesson to me is:  whenever we have business problems and we really want/need solutions, post them in your social media worlds.

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What every Social Media Marketer needs

 A clue: 

http://www.reachcc.com/360reach

 

and a platform: 

http://www.tweetdeck.com

 

 

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In Praise of Marketing

Many dismiss marketing as manipulative, deceptive, and intrusive.  Marketing, they argue, focuses too much of our attention on material consumption.  Marketing is an American success story.  No country on earth is better at marketing than the United States.  The latest Interbrand listing of the most valuable global brands reveals seven American brands in the top ten and sixty in the top hundred, more than twice the expected numbres based on the United States’ command of 28% of the world economy.

Even with these statistics, marketers themselves do a surprisingly poor job of marketing Marketing.  They do not articulate the economic and social benefits of marketing.  The fact that marketplace exchanges are based on mutual trust between buyers and sellers.  The fact that they create value for both parties.  The billions of successful daily transactions that are the glue holding civilized society together. 

Marketers offer consumers choices.  Choice stimulates consumption and economic growth and facilitates personal expression.  Marketers provide consumers with information about new products and services, thereby accelerating the adoption of the most superior products and services. 

So, next time those of you in Accounting or IT or Legal or HR think that the “Marketing” people just spend the money, please realize that they are the ones that make sure that the money gets spent… on YOUR company’s stuff.

original topic by John Quelch who writes a blog on marketing issues, Marketing Know: How, for Harvard Business Online.  It is reprinted on HBS Working Knowledge. 

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What’s in a (good) name? SALES

Can a clever product name translate to market share?  And, can an unpopular name sink it?  Five laws of brand naming:

1.  NAMES MATTER:  They create a distinct sense of identity and personality and allow an emotional connection with the product/service.

2.  DON’T LEAD WITH A NUMBER:  Numbers are cold and impersonal, and placing them first in a name adds an emotional barrier between the consumer and the product.

3.  FOCUS ON THE 3Fs:  Names that tell something about the product/service’s form, function or features are more appealing.

4.  LEVERAGE LIFESTYLE:  Pick names that make people feel cutting-edge, stylish or sexy.

5.  MATCH THE NAME TO THE MARKET:  If your customers aren’t into “edgy,” round off the corners.

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